Customer Reviews

Don't just take our word for it! Read our verified reviews below and see what our happy customers have to say about our furniture, lighting and homeware products, and the service that we offer...
Based on 434 reviews
Great table and great service

The lamp table is lovely and sturdy. It is darker than in the pictures but still looks great in the lounge. Charlie's service is second to none! She is attentive and helpful and nothing is too much trouble. I thoroughly recommend buying from The Den and Now. Thank you x

Looks great

Fell in love with this wall hanging, I added some hand made clay beads to hang either side and have hung above my bed. Very pleased.

Gorgeous lamp

I was so impressed with the quality of my lamp, the speed with which it was dispatched and great customer service. Would definitely recommend to other buyers. 5 star!


The whole process of ordering, updates and delivery was excellent.
We are delighted with the chairs, so comfortable and great quality.
Great customer comms too. Thank you


Very well organised delivery

Both practical and beautiful object

I searched high and low for the best log basket. This one does the job perfectly: it is capacious without being bulky (my house is small and I don’t like clutter), whilst also being beautifully designed —- strong and elegant. I am 100% happy with this choice!

Superb service

I’m delighted with the the unit. From ordering the product the communication from Den and Now has been totally professional, and the delivery itself was excellent. Thank you

Matching perfectly with other candle holders I already owned. Very quick delivery. Thank you

Beautiful vavaes

Super happy with the vases. Even better than on the website. Arrived in good time too.

Black Iron Log Basket

Absolutely delighted with my purchase. Looks amazing by my fire. Fantastic service and customer care. Highly recommend this company

Happy customer experience

Great comms speaking to Charlie, free delivery thorough a dedicated courier. Cannot recommend enough, straight forward service and supplying quality products.


I love this wall hanging. It's stunning and a great price. It comes rolled but has naturally dropped. Will defo be ordering from you again. Thank you x

Cool Shelves

Wall fitting should be replaced with something easier to hang, but very good

Standard lamp

Prompt delivery - very happy with the product - easy to assembly

Excellent Quality Product

This is my 3rd purchase from The Den & Now, and once again I'm impressed by the service, quality of the product and ease of delivery process. This product is exactly what you see online. Easy to assemble and classy finish. Would recommend to anyone and I'll definitely use this company again.

Excellent shoe cupboard and service

I ordered this shoe cupboard when it was on sale and it didn’t disappoint. It had a lovely rustic feel to it as the wood has been reclaimed. It is sturdy and well made. The delivery process was very easy as you could choose from a choice or three dates to suit. It came on schedule. Very satisfied.

Lovely chair

The chair is just what we wanted - comfortable and supportive. The delivery was really good - Arrow XL’s drivers were courteous and helpful and their system kept us updated on their progress for delivery.

Friend loved it!

Stunning floor lamp

So pleased with the floor lamp, fantastic quality & it is getting many compliments. The best bit is the super impressive customer service. 🙂

Beautiful table

So pleased with our table, fantastic quality, excellent mechanism for extending.
Superb service, delivery, communication, all faultless.

Lovely rugs, well packed and arrived in good time!

Great Service

Exactly what you’d expect, quality furniture, arrived on time. No issues and recommend.


Love my side table it goes with the other 2 I’ve bought of you , well made x
Thank you

Terracotta Vase

Delivered speedily and just love the vase in our new kitchen.